Frequently Asked Questions
What are the payment options available?
Our standard payment options are bank transfer/deposit/cheques.
Also we accept cash on delivery and Paypal payments only for orders less than EGP 20,000.
Do you have the ability to provide a Corporates ?
we work in this market to provide only of corporations end user with iT products As :
network, P.O.S ,projectors, computers, servers, …etc.
What countries do you ship to?
Will shipping delays impact my order?
If there is a delay, it will be from the vendor and customs procedures
What Types of Payment Does Elite Accept?
Elite accepts swift bank transfers, internal checks in Egypt and cash
Does Elite have free shipping offers?
We offer free delivery for orders over 100,000 EGP in Cairo and Giza
How do I know if a product is in stock or out of stock?
What is the applicable VAT rate?
A VAT of 14% will be added to the total amount collected for products delivered to end-users in the Egyptian market.
I am an International Customer, can I purchase from you?
Yes. Please note there is a $2000 minimum on International Orders.
How do I check the status of my order?
The best way is to refer to the sales department responsible for your company
When will my order ship if my item(s) are out of stock?
Orders are shipped after submission of the PO
Who do I email for a quote?
After you send an email with your request, a Sales Account Manager will be assigned to your company
Do your website prices include VAT?
All prices listed on our website exclude any applicable VAT charge.
As A company why i should work with you?
elite is an information technology HW.
Provider-based on Logistics solution, we usually offer any hardware such as Spar parts to the market in less than 2 weeks and this our main power.