Frequently asked questions

FAQs

Do your website prices include VAT?


All prices listed on our website exclude any applicable VAT charge.




What is the applicable VAT rate?


A VAT of 14% will be added to the total amount collected for products delivered to end users in the Egyptian market.




What are the payment options available?


Our standard payment options are bank transfer/deposit/cheques. Also we accept cash on delivery and Paypal payments only for orders less than EGP 20,000.




I am an International Customer, can I purchase from you?


Yes. Please note there is a $2000 minimum on International Orders.




What countries do you ship to?


In addition to our presence in local markets of Egypt , we ship to Saudi Arabia, Kuwait, Kenya, Nigeria and South Africa.




Do you have the ability to provide a Corporates ?


we work in this market to provide only of corporations end user with iT products as: network, P.O.S ,projectors, computers, servers, ...etc.




as A company why i should work with you ?


elite is an information technology HW. Provider based on Logistics solution , we usually offer any hardware such as Spar parts to the market in less than 2 weeks and this our main power .